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Ilube

Ilube is a brand of eye drops that’s used to treat the symptoms of dry eyes and abnormal tear production. Dry eyes happen when not enough tears are produced to lubricate the eyes, so Ilube acts as an artificial tear.

It contains the ingredients acetylcysteine and hypromellose, and both work together to ensure that the eyes are properly moisturised, easing symptoms such as irritated, painful, red and inflamed eyes.

Dry eyes can happen for any number of reasons, and the underlying cause should always be sought out, but Ilube can help to keep your eyes healthy in the meantime.

Please seeILUBE Patient Information Leaflet

Last PIL Review Date: 13/01/2020

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  • You will read the Patient Information Leaflet supplied with your medication
  • You will contact us and inform your GP of your medication if you experience any side effects of treatment, if you start new medication, or if your medical conditions change during treatment
  • The treatment is solely for your own use
  • You are over the age of 18 and you have entered your own information for our identity verification checks
  • You have answered all the above questions accurately and truthfully
  • You understand our doctors take your answers in good faith and base their prescribing decisions accordingly, and that incorrect information can be hazardous to your health
  • You will inform your own GP of this purchase if appropriate
  • You are happy for your consultation to be reviewed by a European doctor company, and as such it is not subject to CQC Registration or inspection in England. (Please note all of our medicines are dispensed from a fully licensed and regulated UK Pharmacy).
  • You have read our privacy policy, cookie policy, patient agreement, data sharing agreement and Terms & Conditions
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Dr. Diana Gall GMC No. 7685129

Dr Diana Gall graduated from medical school in 2005 and has since undertaken further intensive training in many different areas of medicine. Dr Diana has reached consultant level and has practiced medicine all over Europe.

Shamir Patel GPHC No. 2049338

Shamir is a well-respected pharmacist with extensive experience running online pharmacies in the UK.

What is Ilube?

Ilube is a brand of medicated eye drops that contain both acetylcysteine and hypromellose. The drops are prescribed to relieve the symptoms of dry eyes or abnormal tear production. The ingredients in the eye drops work together to lubricate and moisturise the eye ball, helping to ease painful and irritated eyes Ilube also breaks down mucus that may be hindering tear production.

What causes dry eyes?

If you’re suffering with dry eyes, there could be any number of reasons why. It’s important to determine what’s causing the condition so that you can take steps to avoid it happening on a long-term basis. Some of the most common causes of dry eyes or abnormal tear production are:

  • Diabetes
  • Rheumatoid arthritis
  • Lupus
  • Scleroderma
  • Sjogren’s syndrome
  • Thyroid disorders
  • Vitamin A deficiency
  • Antihistamines
  • Decongestants
  • HRT
  • Antidepressants
  • Medicines for high blood pressure
  • Acne medicines
  • Birth control
  • Parkinson’s medication
  • Tear gland damage from inflammation or radiation
  • Ageing
  • Environmental factors
  • Eyelid problems
  • Wearing contact lenses

If you think your dry eyes could be caused by any of the above conditions, medications or problems, please make an appointment with your GP to investigate the condition further. You may need to treat the underlying cause of your dry eyes.

Can I use Ilube?

Most people are able to use lube as it’s a gentle solution and generally very well-tolerated by most patients. However, if you know you have an allergy to acetylcysteine or any other ingredients of the medicine (outlined in the patient information leaflet), you should avoid using the drops until you’ve spoken to your own GP.

You should also avoid using the treatment if you wear soft contact lenses to aid your vision, as the solution also contains benzalkonium chloride which has been known to discolour soft lenses. If you need to wear contact lenses instead of glasses, make an appointment with your optician to discuss switching which type of lens you wear. Alternatively, ask your GP if there are any other treatments available that don’t contain benzalkonium chloride.

Can I take other medicines with Ilube?

There aren’t any known interactions with any medications, so there shouldn’t be any particularly adverse reactions. However, it’s always important to disclose to your GP or pharmacist (or in our patient questionnaire) any medicines you’re already taking. This includes any non-prescription medicines, over the counter treatments or herbal remedies.

If you’re using other eye drops as well as Ilube, you should wait at least 5 minutes before applying the other treatment. If you’re concerned about using more than one type of eye drop, please speak to your local pharmacist for advice.

How do you use Ilube?

You should always follow the instructions that are outlined in the patient information leaflet. This will arrive in the box of your order. Instructions in the PIL often have diagrams to show you how to correctly administer medication, so it’s important to familiarise yourself with these directions. A brief overview of how to administer Ilube drops is:

1. Always wash hands before administration to avoid irritating your eyes or spreading bacteria

2. Apply one or two drops (whichever dosage you’ve been told to use) under the lower eyelid, pulling it down for easier application.

3. Close your eye for 30 seconds to ensure that the eyeball is sufficiently lubricated

4. Repeat on the other eye if needed

You should repeat these steps 3-4 times during the day.

Make sure that the dropper doesn’t come into contact with anything as this may contaminate the rest of the medication inside the container.

What are the side effects of Ilube?

Due to how gentle the solution is, Ilube doesn’t tend to cause any serious side effects. However, as it’s a medication, there’s always a chance that you might experience some symptoms associated with the use of the drug. Some of the most commonly reported symptoms are:

  • Allergic reaction. If this happens or you suspect you may be allergic to the drops, stop using them immediately, rinse your eye with warm water, and contact your GP or local urgent care centre.
  • Itching, redness and irritation at the side of application. This is normal, but if you feel that the symptoms are too troublesome to handle, you should stop using the drops and consult your doctor.
  • Temporary blurred vision. As these are eye drops, there’s a likelihood of experiencing temporary blurred vision after administration. If this happens, you should avoid driving until your vision is clear again.

If you experience any of the above side effects, or other symptoms that aren’t listed, you should report it to your GP and also via the MHRA yellow card app.

How else can I ease dry eyes?

You should find out the underlying cause of your dry and irritated eyes before doing anything, as something that might help in one situation could harm in another, but some ideas for preserving moisture in the eyes include:

  • Making changes in your environment. If you use a computer screen, make sure it’s low enough so that you aren’t looking up at the screen. This can cause you to open your eyes wider and lose some lubrication.
  • Stop smoking/avoid smoke. Smoke can irritate the eyes and dry them out. Avoiding any kind of smoke should help your eyes to retain some moisture.
  • Use a humidifier. These devices can help to put some moisture into the air, so the environment around you is less likely to dry out your eyes
  • Rest your eyes. Periodically closing your eyes for a few minutes or blinking rapidly can ensure an even distribution of tears.

How is my order shipped to me?

When an order is ready for shipping, it is collected and delivered by either the Royal Mail or DPD depending on your preference (or possibly your location or the item you ordered). Each order is assigned a tracking number, which will be emailed to you at the time of dispatch. Your medicine will be sent in plain and discreet packaging that’s eco-friendly. We do not include any branding on our packaging nor any labels which inform readers what type of product is contained within.

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Delivery Charges

The following delivery methods are currently available within the UK: All orders are sent in discreet, plain packaging.

UK Standard Delivery, £1.99

Order before 12pm to have your order delivered using Royal Mail Tracked 48 Service

standard UK delivery within 3-5 working days

Additional terms and conditions apply.

UK Express Delivery, £2.99

Order before 12pm to have your order delivered using the Express delivery service* (deliveries are made Monday - Saturday)

If you order after 12pm, your order will be dispatched the next working day and will be with you within 48 hours once dispatched. This excludes weekends and bank holidays

Additional terms and conditions apply.

Royal Mail Special Delivery Next Day Anytime, £4.99 (This service includes Saturday)

Order before 12pm to have your order delivered using Royal Mail Special Delivery Service, which includes Saturday deliveries.

Additional terms and conditions apply.

Royal Mail Special Delivery Next Day Before 1pm, £7.99 (This service includes Saturday)

Order before 12pm to have your order delivered before 1pm next day using Royal Mail Special Delivery service, this also includes Saturday deliveries.

Additional terms and conditions apply.

Royal Mail Special Delivery Next Day Before 9am, £14.99 (This service includes Saturday)

Order before 12pm to have your order delivered before 9am next day using Royal Mail Special Delivery service, this also includes Saturday deliveries.

Additional terms and conditions apply.

DPD Next Day Delivery, £4.99 (Monday - Friday only. This service does not include Saturday)

Orders signed by the doctor before 12 noon the day before will be delivered the following working day

If your order is signed by the doctor after 12 noon, your order will be delivered within 2 working days

Additional terms and conditions apply.

DPD Next Day Delivery, by 12 Noon, £9.99 (Monday - Friday only. This service does not include Saturday)

Orders signed by the doctor before 12 noon the day before will be delivered by 12 noon the following working day

If your order is signed by the doctor after 12 noon, your order will be delivered within 2 working days

Additional terms and conditions apply.

DPD Next Day Delivery, by 10:30am, £14.99  (Monday - Friday only. This service does not include Saturday)

Orders signed by the doctor before 12 noon the day before will be delivered by 10:30am the following working day

If your order is signed by the doctor after 12 noon, your order will be delivered within 2 working days

Additional terms and conditions apply.

DPD Saturday Delivery, £14.99

Orders signed by the doctor before 12 noon the day before will be delivered the following Saturday

If your order is signed by the doctor after 12 noon, your order will be delivered within 2 working days

Additional terms and conditions apply

DPD Saturday Delivery, by 12:00am, £21.99

Orders signed by the doctor before 12 noon the day before will be delivered by 12:00am Saturday

If your order is signed by the doctor after 12 noon, your order will be delivered within 2 working days

Additional terms and conditions apply.

DPD Saturday Delivery, by 10:30am, £29.99

Orders signed by the doctor before 12 noon the day before will be delivered by 10:30am Saturday

If your order is signed by the doctor after 12 noon, your order will be delivered within 2 working days

Additional terms and conditions apply, please see below.

US and outside the UK

Unfortunately, we can't process orders from outside the UK at this time.


Terms and Conditions

Delivery options exclude Bank Holidays, public holidays and Sundays.All deliveries are subject to Doctor-4-u successfully receiving payment and prescription being approved by the doctor.

All purchases require additional approval, which will involve completion of an online questionnaire and any subsequent approval.